Wheel (for pitching machine)
Shipping is calculated at checkout
Shipping is calculated at checkout
Never received the product
Thank you for letting us know about your Wheel (for pitching machine). I reached out to our sales department and it sounds like they have been in communication with you and our delivery service. We apologize for the delay. You should be receiving your wheel today. Please reach out to us here at Hey BATA if you do not receive it. We are always here to help.
I ordered a wheel for our pitching machine as well as a compression pad. The compression pad arrived quickly, but the wheel was on back order and took longer which is understandable. I began getting emails that the wheel was delivered, but it hadn’t arrived at that point. I called and left a voicemail, but never received a call back. The wheel eventually arrived. We put one bucket of balls through the machine with the new parts and the wheel fell apart. I emailed the sales link to ask about any warranty for the wheel, but never got a response. A new wheel was shipped and works well, but communication with someone from the company would have been nice.
Thank you for your honest feedback and review! We will be better with communication down the road. We try our hardest when dealing with a wide customer base to provide the best experience possible. BATA will always have a commitment to service and are happy we could get you replacement products quickly.
I ordered 2 replacement wheels and an auto feeder. The auto feeder was good but I feel the wheels were over priced for what they were. Over all I’m happy with the quality of your products but I think the replacement parts are over priced.
Thank you for your honest input and the review. We are always looking for ways that we can get better for our customers. We are glad you were happy with the quality of the products, and it makes us happy to hear we could deliver on that regard. Please let us know if we can do anything else for you!
Wheel (for pitching machine)
Thank you for your purchase of the Wheel (for pitching machine). We take great pride in providing quality products to our customers and we look forward to serving you in the future. Thank you for choosing Hey Bata.
Thank you for your purchase of the Wheel (for pitching machine). We're thrilled to provide great products to our customers and we look forward to serving you and your baseball needs in the future.
Cage exceeds expectations. If I had one comment it would be to consider making the backstop a mesh material instead of solid. Wind becomes an issue at times and I don’t want to tie down to the cage system to create more strain back to the cage system. Also, rings on the bottom of backstop would be helpful to hang weight. Overall impressive!
Bought 12x14x70 cage with L-screen and golf net, and really like the end result. I prepared a crushed concrete pad and bought some recycled field turf. Glad I bought concrete free anchor kit. I used the sleeves normally embedded in concrete and turned them upside down and tightened the bolt on the ground anchors capturing the vertical poles to keep the poles from sliding down into the ground. The boys are very happy with it.
BCI is top notch and stands behind their products (second time ordering from them).
Incredible customer service: I had an issue with the net after four days of use. I let the guys at BCI know, and within minutes they had ordered a replacement net.
As far as the net is concerned: it's high quality and much better than I expected. I think the first one must have had some type of defect.
Satisfied customer. Great place to get batting cage gear.
Net was everything I hoped for. Shipping time was quicker than expected only 4-5 business days and my team was up and hitting. Bought a higher priced net last season for different cage and this one seems to be more durable. Will keep buying this brand. Thanks
Bought this for my 9 & 10 yr olds to be able to work on their hitting and pitching during the off season. Set it up in my barn and let them go! Well made product that I can tell will last for years.
I have worked in collegiate athletics for over 20 years, 10+ years as a DI softball coach. Shopped around to find a durable cage for a specific area in my backyard that would be easy to assemble (and drop down during the winter months). This is a great product at a very reasonable price. We bought it as a Christmas Gift for our 8 year old son, so we haven't assembled it yet. However, all items were shipped in a timely manner. We can't wait until the spring to start putting it to use!
I was very happy with the quality of this material and it’s support areas. I would purchase again.
Easy to assemble and quality material.. The shipper actually forgot to leave one of the boxes.. I contacted BCI and they tracked the package and it was delivered the next day.. Other than that, there were no issues..
Outstanding option for use as a turtle for youth players.
The net was just exactly what I expected it to be, and all the staff were very helpful when placing the order.
Purchased 5 years ago. Net still looks as good as the day we hung it up.
Thank you for the excellent customer service Batting Cages Inc. (BCI)! Sales rep. Austin Neitch went above and beyond the call of duty to make sure we were happy and made certain we received our order that same week. I spoke to Austin on Monday and we received the net by noon Friday, even after changing our minds. The next day, Austin was kind enough to change the order and said we would receive a credit, as the net we decided to go with was a little cheaper and within an hour I received an email from Jayme Higgerson in the Accounting Dept. with a revised invoice and he made sure the credit was processed the next day. We ordered the #36 HDPE-(12'H x 14'W x 55'L), it arrived in great condition, wrapped in plastic. The netting is heavy duty, good quality and should last in our warehouse for several years to come. Thanks again Austin and Jayme for the impeccable service and superior product!
Perfect net for all indoor light commercial use. Arrived on time and was very easy to install.
Went up easy after I got my cabling installed. Net seems pretty heavy duty even though it was the Mid Level. Being it is out of the weather I have no doubt this will last for a number of years. My kids and teams are loving it so far. Took me some time, but I got it all up by myself.